
India’s E-commerce Giants Harness Microsoft AI to Redefine Customer Experience and Boost Efficiency
India’s dynamic e-commerce sector is undergoing a significant transformation, leveraging advanced Artificial Intelligence tools from Microsoft to navigate the inherent complexities of serving a massive, diverse user base. Facing intense competition and the need for seamless operations at scale, leading platforms are deploying AI across various critical functions, from streamlining logistics to hyper-personalizing the shopping…